There are very few of us that manage to go through life without having to deal with personal issues at some stage or another, whether it be money worries, employment issues, dealing with a bereavement, worrying about a family member or friend, exams, it can be any number of things. 

    Horse Racing Ireland and CARE recognise this and have provided an Industry Assistance Programme (IAP) to help take the strain when you need some extra support. The IAP is 100% confidential, 100% free to use and is open to everyone who works in the racing industry.

    If you are worried about a problem then just pick up the phone and call the IAP, they may not be able to solve your problem outright there and then, but you will be able to speak to a trained professional who can provide responsible measured advice that will put you on the right path. Sometimes we can bottle things up inside and talking to someone can shed a different perspective on a issue, as the old saying goes, a problem shared is a problem halved. Face to face counselling is also available through the IAP if it is deemed necessary.

    Your IAP is staffed by a team of highly trained and qualified professionals who are experts in fields such as well-being, family matters, relationships, workplace issues, consumer rights, and much more. You can be confident that the information you receive is accurate, up-to-date, and relevant to your particular circumstances.

    It should also be noted that the IAP is not just for serious personal issues, it can be used as an information service. For instance if you were heading to Rome for a week and wanted to know of all the hotels with professional child minding facilities, the IAP will source that information for you. If you are self-employed and wanted some information about tax reliefs available to you, the IAP will source that information for you. If you purchased some goods that do not meet your expectations and you want to to know your rights, the IAP will source that information for you, freeing you up to concentrate on the things that are important to you.

    Below are some of the areas the IAP can offer help with, however no problem is too big or too small so don't be afraid to pick up the phone, or to log on the the website (logon details are below). If you have any queries about the IAP please email them to workinracing@hri.ie

    • Emotional well-being
    • Managing stress
    • Anxiety and depression
    • Disability and illness
    • Substance and alcohol misuse
    • Addictions and compulsive behaviours
    • Personal development
    • Work-life balance
    • Bullying and harassment
    • Workplace pressure
    • Managing change
    • Workplace relationships
    • Career Guidance - A one hour one off telephone session with a qualified career coach is available 

    • Childcare
    • Education
    • Elder care
    • Juggling work and family life
    • Caring for others
    • Domestic violence or abuse
    • Consumer rights
    • Health and wellness
    • Relocation
    • Community resources
    • Pregnancy and new baby
    • Adoption
    • Marriage and cohabitation
    • Separation and divorce
    • Moving home
    • Bereavement and loss
    • Retirement

    Service Overview

     

    • Available 24 hours a day, 7 days a week, 365 days a year.
    • Accessible by phone, email, instant messaging and website.
    • No cost to you.
    • Assistance with any work, personal, or family issues.
    • Professional consultation, short-term counselling, information, resources and referrals to services in your local area.
    • Confidential and independent from your employer.
    • No limit to the number of issues you can gain support on.

     

  • Contact Us Now To Get Started

    Username:  seathestars
    Password:  member

    SMS (for call back):  00353 (0)86 838 3998
    Freephone:  1800 303 588

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